FAQ
Which cargo company do you work with?
We work with both Mng Cargo and Yurtiçi Cargo. You can specify which cargo company you want to send your order with in your order note. Orders without a note are sent with Mng Cargo.
How many days will it be delivered?
Orders placed before 12:00 noon will be shipped the same day. If you live in central cities, it will be at your door the next day. Due to the busy days on special days, it may be delayed by 1 day.
No, we do not have payment at the door.
We accept returns within 14 days. However, we do not exchange.
There is a 99% chance that it will not tarnish. There is also a small chance of 1% that it will tarnish, but we will exchange or refund it directly. We will never let you down!
Yes. Many of our teams have a 5 cm extension and shortening margin.
Perfumes are quite corrosive as they contain alcohol. Therefore, we recommend that you spray perfume on your jewellery before putting it on.
Our jewelry is resistant to tap water. However, due to the salt and chlorine in sea and pool water, we do not recommend using it in these areas.
Is it anti-allergic?
Yes, it is anti-allergic. It is suitable for all skin types, especially atopic and sensitive skin. If I talk about my own experience. I have very atopic skin and eczema. Even when I wear gold (14k), my skin that swells never swells on our own jewelry.
Are your products guaranteed?
Our products have a lifetime warranty.